At Mama Girl Baking, we value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our website or engage with our services.

By using our website, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you create an account, place an order, or contact us. This information may include your name, email address, phone number, and mailing address.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, process your orders, respond to your inquiries, and communicate with you about our products and promotions.

3. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and other tracking technologies to collect information about your use of our website, such as your browsing behavior, the pages you visit, and the links you click. We use this information to analyze user behavior, improve our website, and tailor our marketing efforts.

4. Third-Party Services

We use third-party services, such as Facebook Pixel and Google Analytics, to help us understand how users engage with our website and to deliver targeted advertisements. These services may collect information about your use of our website and other websites, including your IP address, browser type, and the pages you visit. This information may be used by Mama Girl Baking and these third parties to analyze user behavior and serve targeted advertisements based on your interests.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices under PDPA

Under Malaysia’s Personal Data Protection Act 2010 (PDPA), you have the following rights concerning your personal information:

  1. Right to access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
  2. Right to correct: You have the right to request that we correct any inaccuracies or update any incomplete personal information.
  3. Right to withdraw consent: You have the right to withdraw your consent for us to process your personal information, subject to legal or contractual restrictions and reasonable notice.
  4. Right to limit processing: You have the right to request that we limit the processing of your personal information, either entirely or in specific circumstances.
  5. Right to data portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format, or to have it transferred directly to another data controller, where technically feasible.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information and terminate the child’s account.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on our website. Your continued use of our website after any changes have been made constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, you can reach us by whatsapp at +6014-511 5148 or email at [email protected].

We are happy to address any concerns you may have and ensure that your privacy is protected.

Thank you for Choosing Mama Girl Baking

At Mama Girl Baking, we take your privacy seriously and are committed to safeguarding your personal information.

We encourage you to review this Privacy Policy regularly to stay informed about our data practices and the ways in which we protect your privacy.

By continuing to use our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.

If you have any questions or concerns regarding our privacy practices, please feel free to reach out to us using the contact information provided.

We value your trust in us and will always strive to maintain a secure and responsible environment for your personal information.

Mama Girl Baking Team